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design strategy & inclusivity

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      • Course 1. Listening Deeply
      • Course 2. Concepts & Summaries (analysis part one)
      • Course 3. Cultivating Patterns (analysis part two)
      • Course 4. Thinking Styles
      • Course 5. MMD OppMaps
      • Course 6. Framing Your Study
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Testimonials

Note for David

We should probably change the variable name from “course” to “page” … matches the column header in that spreadsheet. So we don’t get confused some number of years in the future. ;)

Indi teaches you how to conduct your studies and analyze your data so that you're getting to the heart of the users' problems and better understanding their needs.
– anonymous - Apr-2019
Indi's lovely and personable nature make her really enjoyable to listen to.
– anonymous - Apr-2020
It's a better way to look at the people you want to design for, based on real and not made up data.
– Bibiana - Apr-2020
Each engaged student becomes part of how this fluid process is taught, and how it may be practiced in the future.
– Cindy Lowrey - Apr-2019
The Thinking Styles course was by far the most engaging course I’ve ever taken remotely. You forget it’s entirely taught online.
– DJ Heo - May-2020
Indi's class is extremely well structured and paced very well, with exercises, and she gives you time to think and process what she's explaining.
– anonymous - Apr-2020
It was great to work with Indi. She is a pioneer in the field of qualitative studies. She also came from a developer background which is useful when you are involved in software projects.
– Dana Lynn - Apr-2019
The give-and-take gave me the impression that I was part of something that's still evolving, which is exciting. Those of us applying problem space research to our work are part of the evolution.
– Cindy Lowrey - Apr-2019
I would say it's a good alternative to persona usage
– anonymous - May-2020
Indi brings so much energy, sheer curiosity to class. By the way, her own war stories are gold!
– DJ Heo - May-2020
I love how tangible and clear Indi made the content. It's the only online course ever that I didn't lose interest in after the first class (or even after 15 minutes sometimes...).
– anonymous - Apr-2020
If you don’t know which of these classes to start with, try signing up for the course that’s coming up next, which is what I did.
– DJ Heo - May-2020
Indi's reduced rate for countries with a big currency value difference is the best example of an inclusive, ethical, and actually just altruistic person - I've never heard or seen this anywhere else.
– anonymous - Apr-2020
Indi’s class allows you to practice research rigor and apply what you learn in a real-world setting.
– DJ Heo - May-2020
TOTALLY WORTH IT FROM MINUTE 1! You can tell Indi is a great listener in her research by the manner in which she speaks in her classes (this might sound counterintuitive, I know).
– anonymous - Apr-2020
A class like this is hard to come by, where you learn tactical tips to do strategic research right.
– DJ Heo - May-2020
Although I was in the 'Follow-Along' (not Live) group, I still feel like I benefitted greatly. (Although I can see the immense value of doing it real time with homework assessments.)
– anonymous - Apr-2020
I wasn't entirely clear that the courses were sequential, and wished I'd had the analysis coursese under my belt before taking Thinking Styles.
– anonymous - May-2020
Do it! You learn so much in just a few weeks. And though it's online, it's very interactive and personal, not at all like a webinar. And there's homework that Indi actually checks!
– Francesca - Apr-2019
You walk away learning that questions are a powerful tool of clarity. The skills you’ve just practiced with Indi will guide you to a deeper understanding of people as people, not users.
– DJ Heo - May-2020
You’re probably here because you’re a curious person wanting to learn about doing better research. So just give any of her classes a chance and see how much you grow with it! :)
– DJ Heo - May-2020
I hadn't realized how much rich data I've been missing about users just by how personas have been created and used.
– anonymous - Apr-2019

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