design strategy & inclusivity

Courses List

Learn to map your problem space

This series of 6 courses cover Indi’s complete method. Courses are available in these formats:

See learning paths for different roles →

1. Listening Deeply

Next date: 13-Oct-21

Listening deeply is a powerful skill. Most people don’t realize they are listening at the surface, so the experience doesn’t seem to shift anything. This course teaches depth.

Choose your format: Live | Recordings | Archive

2. Concepts & Summaries (analysis part one)

Next date: date coming soon

Research teams tend to hurry through data analysis, which bends the insights toward their own perspective. In this course, you will learn bias-free analysis of transcripts.

Choose your format: Live | Recordings | Archive

3. Cultivating Patterns (analysis part two)

Next date: date coming soon

Typical affinity grouping involves sticky notes and intuitive understanding of how concepts fit together. Bias creeps in. This course covers a more accurate method.

Choose your format: Live | Recordings | Archive

4. Thinking Styles

Next date: 12-May-21

Thinking styles are deeply researched, demographics-free mindsets. They are much more reliable and flexible than demographic & psychographic descriptions of sets of people.

Choose your format: Live | Recordings | Archive

5. Mental Model Diagrams as Opportunity Maps

Next date: 7-Jul-21

Opportunity maps are tools for design strategy & inclusivity. They force you to look at your solutions through the perspective of people trying to accomplish their own purposes.

Choose your format: Live | Recordings | Archive

6. Framing Your Study

Next date: 25-Aug-21

A research study requires careful choices. This course will help you decide what knowledge your organization needs, the purpose your users have, and the framework for a study.

Choose your format: Live | Recordings | Archive

Learning paths for different roles

The best place to start is with the first class listed for your role. But you could start with #5 or #6.

How can I help you?

Tell me about your problem, and I will get in touch as soon as I can.