Courses to map your problem space
Have you ever wondered how to:
- Get past the myth of the “average user”
- Help peers recognize assumptions
- Measure by different users’ purpose
1. Listening Deeply
Next date: 26-Jan-22
Listening deeply is a powerful skill. Most people don’t realize they are listening at the surface, so the experience doesn’t seem to shift anything. This course teaches depth.
Choose your format: Live | Recordings
2. Concepts & Summaries (analysis part one)
Next date: 16-Mar-22
Research teams tend to hurry through data analysis, which bends the insights toward their own perspective. In this course, you will learn bias-free analysis of transcripts.
Choose your format: Live | Recordings
3. Cultivating Patterns (analysis part two)
Next date: 4-May-22
Typical affinity grouping involves sticky notes and intuitive understanding of how concepts fit together. Bias creeps in. This course covers a more accurate method.
Choose your format: Live | Recordings
4. Thinking Styles
Next date: 6-Jul-22
Thinking styles are deeply researched, demographics-free mindsets. They are much more reliable and flexible than demographic & psychographic descriptions of sets of people.
Choose your format: Live | Recordings
5. Mental Model Diagrams as Opportunity Maps
Next date: 24-Aug-22
Opportunity Maps are tools for design strategy & inclusivity. They force you to look at your solutions through the perspective of people trying to accomplish their own purposes.
Choose your format: Live | Recordings
6. Framing Your Study
Next date: 25-Aug-21 | 19-Oct-22
A research study requires careful choices. This course will help you decide what knowledge your organization needs, the purpose your users have, and the framework for a study.
Choose your format: Live | Recordings
Course Formats
Live
— Take the course in real-time, attend the classes via Zoom, and learn from Indi directly.
— Includes 4 months of access to the class recordings and materials.
Recordings/Archive Access
— Get immediate access to the recorded content from the last time Indi taught the course live.
— Includes 6 months of access to the course materials and recordings.
Follow-along (“fly-on-the-wall”)
— “Audit” the course while Indi teaches it by watching the recorded classes on the day they come out.
— Half the price of Live access.
— Includes 6 weeks of access to the recordings and materials, starting on the first day of the live class.
Please Note: “Follow-along” DOES NOT include immediate access to the recordings, it accompanies the live class schedule.
Learning paths for different roles
The best place to start is with the first class listed for your role. But you could start with #5 or #6.
How can I help you?
Tell me about your problem, and I will get in touch as soon as I can.
