It is coherent between what it says it offers and how it is delivered. You will finally understand how to collect good raw material, how to analyze it in a rigorous and systemic way, and understand why there are no shortcuts to get down to business.
Hands-on and (real) knowledge transfer:
• Both oral explanations and presentations are detailed to ensure we understand the nuances.
• Carefully designed exercises for learning purposes and knowledge transfer.
• There is no redesign of the canvas. It is simple and deep: you are going to use Excel.
• Indi is careful to offer trigger warnings on some example topics.
• Indi is generous with her knowledge and time.
• Quizzes are very useful.
• Demanding in dedication and practice, detailed exercises that lead to real and deep practice both in the self-paced course (with answers included), as well as in the Practice Group sessions.
• I love it when there is a broader explanation, context, theory and then the step-by-step details of the process.
If you want to have a (complete) vision and at the same time go down into the mud, dedicating time to it, this is for you. If what you are looking for is a mainstream course on research and quickly, this is not for you.

— AnaMaría PardoPachón, 20-Jan-2025

What started for me as a way to extend my research tools turned out to be a total life-turning experience that helped me both be a better researcher and a better person who understands humans around me more profoundly.

— Maria Mishchenko, 1-Jul-2020

I absolutely loved the course and especially live sessions. It is a life changing experience. I’m going to recommend people who work for me take your class and working sessions. I believe this would contribute to their professional development and shape their view of the world in profound ways.

— Alla Seleznova, 9-May-2024

I have really learned so much from Indi’s courses. While I knew I would gain knowledge that would help me understand my clients and their true needs, I had no idea how much her process has helped me in life (especially the listening course).

— Cindy Lowrey, 1-Feb-2020

I’ve taken short online courses from renowned brands or international universities, but Indi’s course series has been the single most useful series I’ve ever taken, never mind if it didn’t have some sort of global accreditation. She takes a lot of time, energy and effort to make it useful, practical and also brings her practitioner experience to the lessons.

More than just the learning I have received, I have been able to use the skills acquired through Indi’s training to take up paid projects that have paid enough for me to sustain my personal expenses for more than six months – no kidding :) I think this is the single most valuable impact I have seen deriving from taking Indi’s training. My clients have commented that the research approach is valuable and they have changed the way they do their business because of the research insights shared.

Then there’s the Slack community that you’ll have access to, forever. I often learn a lot from the community even after completing the course, and they always have my back whenever I have questions in my work. Some have even accompanied me through online dry runs of my talk! I really appreciate this community and I have Indi to thank for her amazing work and heart :)

— PL, 5-Apr-2021