Indi speaking at Impact Hub, Oakland, CA

enabling empathy

Creative Mornings is a global breakfast lecture series for the creative community. There are monthly themes, and the theme for September 2015 was “empathy.” I was invited to speak at the Oakland chapter of Creative Mornings. I cover… Read More

two people listening intently, while pen and notepad rest unused on table

ask the UXperts empathy & active listening

The practice of note-taking is heavily ingrained. Throughout school, students take notes as a way of remembering things and as a sense-making tool. This carries over into people’s professional lives. There is a time, however, when taking notes… Read More

George Cockerill hosts the UXBookClub audience in Melbourne

q&a with UXbookclub melbourne

George Cockerill hosts the UXBookClub in Melbourne. In June 2015 he organized a morning meet-up so that, half a world away, I could chat with the group by Google Hangout on Air. There were some great questions about… Read More

indi speaking at velocity conference

a practical type of empathy

I was excited to be invited to present to DevOps and engineering folks at the O’Reilly Velocity Conference in Santa Clara, 2015. I opened the talk with an example of bringing someone in to give you a different… Read More

poornima of femgineer tv interviewing indi

how to use empathy to build software products

Poornima Viyashanker runs Femgineer, a education company that teaches innovators to build software products. Her series, FemgineerTV, explores different things that affect the software you build and the teams you work on. In this episode, Poornima interviews Indi… Read More

image of soundcloud file

rosenfeld media conversation with indi

Lou Rosenfeld interviews Indi about her book (which he published), Practical Empathy. The theme covers how … “We aren’t taking the time to do proper discovery of how another person is thinking before we go out and make… Read More

hearts scattered on a brown background

empathy is not what you think

The hour-long presentation I did for User Testing on 18-Feb-2015 is now available: Practical Empathy: for Collaboration and Creativity in Your Work

balancing science with person-focused research

O’Reilly webcast Balancing Science with Person-Focused Research (60 minutes). O’Reilly changed their registration process a bit, and you will be prompted to login to your O’ account before launching the presentation. (You will need to set up an… Read More

indi presenting at ixda sf

make a case for empathy

The 2015 Interaction Design (IxD) conference organizers have made my 11-Feb-2015 presentation available, Make a Case for Empathy (48:15). Transcript below. 

indi speaking at ux lausanne 2014

practical empathy

The organizers at UX Lausanne run a little conference I highly recommend. They have made my 23-May-2014 presentation, Practial Empathy, available. (38:05) Transcript below.