the value of understanding the problem space
This webinar builds awareness of cognitive bias when it comes to being “data-driven,” and clarifies the differences between the problem space and the solution space. I introduce mental model diagrams,
three differences that shock my audiences
Being mindful about your vocabulary helps differentiate problem-space research from the product cycle
listening tips
Q&A from my recent workshops
beyond tasks
Move past tasks and goals to a person’s purpose
good understanding takes time
There’s a cycle that we follow when we develop products: Think-Make-Check. It’s also called a few other things, such as Ideate-Prototype-Test. No matter what the vocabulary, it’s the cycle that organizations seek to spin faster, to make lightweight,… Read More
the future of eReaders: what goes on in your mind while you are reading?
What Can Research Help You Discover? I’ve been experimenting with eReaders. Google’s announcement of its software for several platforms helped me consolidate my thoughts on the subject. My conclusion is that eReaders are not where I want them to… Read More
