the impact of deep understanding
Internet Librarian is the internet conference and exhibition for librarians and information managers. The conference is held every October in Monterey, California. 2016 was the 20th anniversary of the conference, and the theme was “Act for Impact!” I… Read More
solutions are very tempting (podcast w/aurelius)
build an enduring relatinoship with the problem
intent
intent of the organization … or of the person it supports?
problem space knowledge: always present
whether it comes from familiarity or from careful research
generating focused ideas through practical empathy
there is endless diversity of human thinking styles (& endless opportunity)
three differences that shock my audiences
Being mindful about your vocabulary helps differentiate problem-space research from the product cycle
listening tips
Q&A from my recent workshops
beyond tasks
Move past tasks and goals to a person’s purpose
good understanding takes time
There’s a cycle that we follow when we develop products: Think-Make-Check. It’s also called a few other things, such as Ideate-Prototype-Test. No matter what the vocabulary, it’s the cycle that organizations seek to spin faster, to make lightweight,… Read More
the future of eReaders: what goes on in your mind while you are reading?
What Can Research Help You Discover? I’ve been experimenting with eReaders. Google’s announcement of its software for several platforms helped me consolidate my thoughts on the subject. My conclusion is that eReaders are not where I want them to… Read More
