Read about Data Science That Listens
Below you can find Indi’s articles, as well as many works contributed by other researchers, strategists, and product folks from around the globe. See the Featured Voices section for collected, unsolicited articles about the method.
Featured Voices
Recent Essays
Worshipping Efficiency
It is not the only approach
Stove, Oven, or Washer?
Can different researchers find the same patterns?
Needs: Met and Unmet
What exactly are user needs?
Product Strategy & Adventure
Some orgs list what they want to achieve — their mission — and think of it as their strategy. It’s not. Strategy is about people.
Where Do the 3 Concept Types Come From?
How do we know this categorization is exhaustive of everything going on inside someone’s cognition?
Define Value Beyond “faster-easier-efficient-scalable”
Why does the tech world only think of value in these terms?
