three differences that shock my audiences

Being mindful about your vocabulary helps differentiate problem-space research from the product cycle

workshop participants practice listening in pairs

listening tips

Q&A from my recent workshops

Man at work on the task of setting stone pavers in mortar

beyond tasks

Move past tasks and goals to a person’s purpose

the future of eReaders: what goes on in your mind while you are reading?

What Can Research Help You Discover? I’ve been experimenting with eReaders. Google’s announcement of its software for several platforms helped me consolidate my thoughts on the subject. My conclusion is that eReaders are┬ánot where I want them to… Read More