Courses & Practice Groups
Training for rigorous, human-centric product-strategy research. Pick the courses you need, set the price that fits your situation, and add everything to your cart in one step.
Additional training options and info:
We'll bring the right options forward for you. You can still buy anything either way.
If you haven’t taken any of Indi’s courses, start with Listening Deeply!
If you’re a Product Manager and want to learn how to work with the data artifacts created by Data Science that Listens, start with Working with Mental Model Skylines & Thinking Styles.
For a visual, check out this amazing illustration of the learning paths you can take through Indi’s courses, and the outcomes you can expect from this training.
A Practice Group is a live, online series of meetings where Indi helps you absorb and apply the skills from a self-paced course. Each group is tied to one self-paced course — you are expected to work through that course beforehand, or alongside the group. Registration opens for one course at a time.
Sometimes, dependent on demand, Indi may offer two different practice group meeting times to choose from. These differ only in when the live meetings happen, so you can pick the time that best fits your schedule and time zone.
- Group A — Wednesdays, 9:00 (9am) San Francisco timeGroup A meets during the day/morning for the western hemisphere, and at night in the eastern hemisphere.
- Group B — Wednesdays, 18:00 (6pm) San Francisco timeGroup B meets during the night for the western hemisphere, and during the day/morning for the eastern hemisphere.
Self-paced courses
Modern, go-at-your-own-pace formatListening Deeply (Start here!)
Listening is the foundation for inclusivity and for new opportunities to support more people. Learn clear techniques for understanding a person’s inner thinking through listening.
About this course →Making mmSkylines Part 1: Concepts & Summaries
Learn a clear, simple process for analyzing transcripts that everyone can do. Preserve people’s real meaning while keeping your own bias out.
About this course →Making mmSkylines Part 2: Emergent Patterns
Learn how to build affinity groups based on verbs, and build a long-lasting, bias-free dataset that informs product strategy while keeping real humans front-and-center.
About this course →Finding Thinking Styles
Inform your scenarios and journey maps with bias-free, deeply-researched archetypes that communicate how people actually think.
About this course →Archived courses
Lecture recordingsThese courses pre-date the modern self-paced format. They use recordings of earlier live lectures rather than the newer materials and are offered at a lower price.
Framing Your Study
This is the capstone course for the Data Science that Listens method. Determine what knowledge your org needs, the purpose your users have, and build the framework for a study. You’ll end the course with a fully-formed, actionable study plan.
Fully updated, self-paced course coming in 2026 or 2027!
Working with Mental Model Skylines & Thinking Styles
Learn to understand and work with Mental Model Skylines (visualized datasets) and Thinking Styles (deeply-researched archetypes) to inform your product strategy and build better solutions.
Fully updated, self-paced course coming in 2026 or 2027!
Stay in the Loop
Get notified about the next Practice Group
Practice-group dates and new courses go out first through Indi's newsletter on Substack.
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Join the waiting list
Want a seat in an upcoming practice group? Add yourself to the list and you'll be first in line when registration opens.
Add me to the waiting list →Testimonials
I have really learned so much from Indi’s courses. While I knew I would gain knowledge that would help me understand my clients and their true needs, I had no idea how much her process has helped me in life (especially the listening course).
— Cindy Lowrey, 1-Feb-2020
I absolutely loved the course and especially live sessions. It is a life changing experience. I’m going to recommend people who work for me take your class and working sessions. I believe this would contribute to their professional development and shape their view of the world in profound ways.
— Alla Seleznova, 9-May-2024
What started for me as a way to extend my research tools turned out to be a total life-turning experience that helped me both be a better researcher and a better person who understands humans around me more profoundly.
— Maria Mishchenko, 1-Jul-2020
Inclusive and accessible: The courses are designed so that a huge variety of profiles and situations can have access, trying to avoid bias. It is designed for different types of learning, poor vision or ear impairment, non-native English speakers, variable economic contexts and different time zones.
How?
• …— AnaMaría PardoPachón, 15-Jan-2025
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I’ve taken short online courses from renowned brands or international universities, but Indi’s course series has been the single most useful series I’ve ever taken, never mind if it didn’t have some sort of global accreditation. She takes a lot of time, energy and effort to make it useful, practical…
— PL, 5-Apr-2021
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