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Data science that listens

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Courses & Practice Groups

Training for rigorous, human-centric product-strategy research. Pick the courses you need, set the price that fits your situation, and add everything to your cart in one step.

Additional training options and info:

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First — how do you learn best?

We'll bring the right options forward for you. You can still buy anything either way.

Select the price that fits your situation…
Your commercial or private-sector company is paying, e.g. from an education budget.

If you haven’t taken any of Indi’s courses, start with Listening Deeply!

If you’re a Product Manager and want to learn how to work with the data artifacts created by Data Science that Listens, start with Working with Mental Model Skylines & Thinking Styles.

For a visual, check out this amazing illustration of the learning paths you can take through Indi’s courses, and the outcomes you can expect from this training.

A Practice Group is a live, online series of meetings where Indi helps you absorb and apply the skills from a self-paced course. Each group is tied to one self-paced course — you are expected to work through that course beforehand, or alongside the group. Registration opens for one course at a time.

Additional details

Sometimes, dependent on demand, Indi may offer two different practice group meeting times to choose from. These differ only in when the live meetings happen, so you can pick the time that best fits your schedule and time zone.

  • Group A — Wednesdays, 9:00 (9am) San Francisco timeGroup A meets during the day/morning for the western hemisphere, and at night in the eastern hemisphere.
  • Group B — Wednesdays, 18:00 (6pm) San Francisco timeGroup B meets during the night for the western hemisphere, and during the day/morning for the eastern hemisphere.
Practice group meeting times across world time zones

Self-paced courses

Modern, go-at-your-own-pace format

Listening Deeply (Start here!)

Listening is the foundation for inclusivity and for new opportunities to support more people. Learn clear techniques for understanding a person’s inner thinking through listening.

About this course →
● Practice group open
Dates TBD
Practice group seat
$600.00
Not available
Live, online group sessions
Choose your group:
Course + practice groupRecommended
$990.00
Not available
Bundle · save 10%
Choose your group:
Self-paced courseRecommended
$500.00
Not available
6-month access · go at your own pace
Re-access (6-month block)
$25.00
Not available
Returning students · renew your access window

Making mmSkylines Part 1: Concepts & Summaries

Learn a clear, simple process for analyzing transcripts that everyone can do. Preserve people’s real meaning while keeping your own bias out.

About this course →
Prerequisites Self-paced Course Listening Deeply -or- Book Time to Listen
Practice group upcoming
2026 – Sep/Oct (tentative)
Join the waiting list
Practice group seat
$600.00
Not available
Live, online group sessions
Choose your group:
Course + practice groupRecommended
$990.00
Not available
Bundle · save 10%
Choose your group:
Self-paced courseRecommended
$500.00
Not available
6-month access · go at your own pace
Re-access (6-month block)
$25.00
Not available
Returning students · renew your access window

Making mmSkylines Part 2: Emergent Patterns

Learn how to build affinity groups based on verbs, and build a long-lasting, bias-free dataset that informs product strategy while keeping real humans front-and-center.

About this course →
Prerequisites Self-paced Course Making mmSkylines Part 1
Practice group upcoming
2026 – Nov/Dec (tentative)
Join the waiting list
Practice group seat
$600.00
Not available
Live, online group sessions
Choose your group:
Course + practice groupRecommended
$990.00
Not available
Bundle · save 10%
Choose your group:
Self-paced courseRecommended
$500.00
Not available
6-month access · go at your own pace
Re-access (6-month block)
$25.00
Not available
Returning students · renew your access window

Finding Thinking Styles

Inform your scenarios and journey maps with bias-free, deeply-researched archetypes that communicate how people actually think.

About this course →
Prerequisites Self-paced Course Listening Deeply -or- Book Time to Listen (Ch. 2, 3, 4, 6)
Practice group upcoming
Dates TBD
Join the waiting list
Practice group seat
$600.00
Not available
Live, online group sessions
Choose your group:
Course + practice groupRecommended
$990.00
Not available
Bundle · save 10%
Self-paced courseRecommended
$500.00
Not available
6-month access · go at your own pace

Archived courses

Lecture recordings

These courses pre-date the modern self-paced format. They use recordings of earlier live lectures rather than the newer materials and are offered at a lower price.

Archived format

Framing Your Study

This is the capstone course for the Data Science that Listens method. Determine what knowledge your org needs, the purpose your users have, and build the framework for a study. You’ll end the course with a fully-formed, actionable study plan.

Fully updated, self-paced course coming in 2026 or 2027!

About this course →
Prerequisites Self-paced Course Listening Deeply -or- Book Time to Listen, AND EITHER Making mmSkylines Part 1 & Part 2 -OR- Finding Thinking Styles
Practice group upcoming
2027 – Feb/Mar (tentative, when self-paced course is complete)
Join the waiting list
Self-paced courseRecommended
$205.00
Not available
Archived lecture recordings
Re-access (6-month block)
$25.00
Not available
Returning students · renew your access window
Archived format

Working with Mental Model Skylines & Thinking Styles

Learn to understand and work with Mental Model Skylines (visualized datasets) and Thinking Styles (deeply-researched archetypes) to inform your product strategy and build better solutions.

Fully updated, self-paced course coming in 2026 or 2027!

About this course →
Self-paced courseRecommended
$205.00
Not available
Archived lecture recordings
Re-access (6-month block)
—
Not available
Returning students · renew your access window
Prices shown reflect the Regular level. Change it any time using the selector above.
Your selection Regular pricing
Total —
Practice group meeting times across world time zones
Group A · Wednesdays, 9:00 (9am) San Francisco time Group A meets during the day/morning for the western hemisphere, and at night in the eastern hemisphere.
Group B · Wednesdays, 18:00 (6pm) San Francisco time Group B meets during the night for the western hemisphere, and during the day/morning for the eastern hemisphere.

Stay in the Loop

Get notified about the next Practice Group

Practice-group dates and new courses go out first through Indi's newsletter on Substack.

Subscribe to the newsletter →

Be the first to know

Join the waiting list

Want a seat in an upcoming practice group? Add yourself to the list and you'll be first in line when registration opens.

Add me to the waiting list →

Testimonials

  • I have really learned so much from Indi’s courses. While I knew I would gain knowledge that would help me understand my clients and their true needs, I had no idea how much her process has helped me in life (especially the listening course).
    — Cindy Lowrey, 1-Feb-2020
  • I have really learned so much from Indi’s courses. While I knew I would gain knowledge that would help me understand my clients and their true needs, I had no idea how much her process has helped me in life (especially the listening course).

    — Cindy Lowrey, 1-Feb-2020

  • I absolutely loved the course and especially live sessions. It is a life changing experience. I’m going to recommend people who work for me take your class and working sessions. I believe this would contribute to their professional development and shape their view of the world in profound ways.
    — Alla Seleznova, 9-May-2024
  • I absolutely loved the course and especially live sessions. It is a life changing experience. I’m going to recommend people who work for me take your class and working sessions. I believe this would contribute to their professional development and shape their view of the world in profound ways.

    — Alla Seleznova, 9-May-2024

  • What started for me as a way to extend my research tools turned out to be a total life-turning experience that helped me both be a better researcher and a better person who understands humans around me more profoundly.
    — Maria Mishchenko, 1-Jul-2020
  • What started for me as a way to extend my research tools turned out to be a total life-turning experience that helped me both be a better researcher and a better person who understands humans around me more profoundly.

    — Maria Mishchenko, 1-Jul-2020

  • Inclusive and accessible: The courses are designed so that a huge variety of profiles and situations can have access, trying to avoid bias. It is designed for different types of learning, poor vision or ear impairment, non-native English speakers, variable economic contexts and different time zones.
    How?
    • …
    — AnaMaría PardoPachón, 15-Jan-2025
    Read more
  • Inclusive and accessible: The courses are designed so that a huge variety of profiles and situations can have access, trying to avoid bias. It is designed for different types of learning, poor vision or ear impairment, non-native English speakers, variable economic contexts and different time zones.
    How?
    • Generous with price scaling according to country context.
    • Indi speaks super correctly, and her pronunciation, rhythm, cadence, and diction are easy to follow for those of us who are not English speakers.
    • Perfect audio speed; if you want to speed up you can still understand it perfectly.
    • Video platform allows subtitles and human-created transcripts are available.
    • Downloadable slides & quizzes in color or grayscale.
    • Indi describes diagrams and images on the screen, so audio-only access works.
    • Video accompanied by a clean, clear presentation with a unified corporate image.
    • Beautiful and careful illustrations.

    — AnaMaría PardoPachón, 15-Jan-2025

  • I’ve taken short online courses from renowned brands or international universities, but Indi’s course series has been the single most useful series I’ve ever taken, never mind if it didn’t have some sort of global accreditation. She takes a lot of time, energy and effort to make it useful, practical…
    — PL, 5-Apr-2021
    Read more
  • I’ve taken short online courses from renowned brands or international universities, but Indi’s course series has been the single most useful series I’ve ever taken, never mind if it didn’t have some sort of global accreditation. She takes a lot of time, energy and effort to make it useful, practical and also brings her practitioner experience to the lessons.

    More than just the learning I have received, I have been able to use the skills acquired through Indi’s training to take up paid projects that have paid enough for me to sustain my personal expenses for more than six months – no kidding :) I think this is the single most valuable impact I have seen deriving from taking Indi’s training. My clients have commented that the research approach is valuable and they have changed the way they do their business because of the research insights shared.

    Then there’s the Slack community that you’ll have access to, forever. I often learn a lot from the community even after completing the course, and they always have my back whenever I have questions in my work. Some have even accompanied me through online dry runs of my talk! I really appreciate this community and I have Indi to thank for her amazing work and heart :)

    — PL, 5-Apr-2021

Read more testimonials

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