Several people have developed scripts to render a mental model diagram in a browser, based on data formatted in a spreadsheet. However, none of these scripts has been released to the public; all of them are internal to different organizations. I’m working on freeing some of them up, because their authors are certainly interested in […]
mental model diagram
marking a box as an “opposite” within a tower
Sometimes you have a summary that stands all by itself–there are no other voices like it, yet there are several voices saying the exact opposite. In this case, go ahead and group the solo voice with the others and label it “opposite.” It represents a summary that is the opposite of the intent of the […]
UX poland 2014 conference summary
I spent the 2014 UX Poland conference running around doing listening sessions with attendees about what concerns were on their minds at work, while simultaneously watching as many local presentations as I could. Then I did summaries and pattern-finding to see how well the conference material matched these concerns. There were some very strong matches! […]
why get a book signed?
When I was a new author, one of the more disorienting experiences was the first time someone came up to me with their copy of my book and asked me to sign it. I was happy to do it. I was also bemused–not that I wasn’t familiar with the behavior, but why would a person […]