concepts-and-summaries

Practice & Reflections Reflection What kinds of emotions are common (or allowed to be mentioned) in your organization or your industry/field? Hand Outs Resource – Center for Nonviolent Communication: List of Emotions (Also search on “emotions wheel” for various visualizations of that, although the above list as well as the Nonviolent Communication book have a […]

Hand Outs Slide – Verbs for Inner Thinking & Guiding Principles Slide – Verbs for Emotional Reactions

Practice & Reflections Reflection How have you used databases for qualitative data analysis? Sorting, coding, pivot tables? Hand Outs Technique – Writing a Summary (PDF) Diagram – Example Summary (PDF)

Practice & Reflections Reflection How do you react to the idea of working with sheets? How do you react to the idea of dealing with 40-100 concepts per transcript? Why do you have these reactions? Hand Outs Slide – Two-part data synthesis differences (PDF) Definition – Interior Cognition Concepts (PDF)

Practice & Reflections Reflection How have teams you worked with felt after completing a set of interviews or listening sessions? What was the attitude toward doing data analysis or synthesis? Reflection How have you heard cognitive bias or assumptions defined? How does the idea of inserting a little pause between patterns and action resonate with […]

Practice & Reflections Reflection How would you describe your relationships with specific product strategists and managers, currently and historically? Reflection What work have you done to develop trust relationships with product strategists and managers? Hand Outs Diagram – Harm Levels (PDF) Diagram – Quant and Qual Spectrums (PDF) Technique – Emergent Patterns (PDF) Resources Qualitative […]

Practice & Reflections Reflection What is the attitude or culture where you have worked about who does “research?” Why do you think it is that way? Hand Outs Diagram – Gap Analysis and Help-Harm Measurements (accessible PDF) Diagram – The Purpose-Focused Process (accessible PDF)