Topics we’ve been talking about
Globally, we’ve been doing a lot of work using this method, discovering new ways to use it, and making inroads with leadership.
Keynotes & Presentations: Storytelling through Examples
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More videos on YouTube
20-Jun-24 UX Days Paris Presentation
Designing a Human Rhythm in a culture of infinite growth and productivity
We are witnessing a time of great upheaval. Geopolitics. Digital. Economical. Social. Everything is changing rapidly around us. At times this can seem scary....
21-May-24 BAInstanbul Conference Presentation
Listening Deeply: Supporting a Variety of Thinking Styles
This session promises to explore how organizations can go beyond incremental improvements to craft a strategic vision that significantly enhances user...
12-Jan-24 UXnow Delhi Presentation
Supporting a Variety of thinking Styles, via Listening Deeply
Product & service teams acknowledge the variety of humans in their market by describing them with big data. Big data reports who did what via a digital...
6-Jan-24 Empathy Center - Santa Barbara Presentation
Empathy Book Authors Summit
Authors of a book about empathy will have 10 minutes to share their motivation for writing their book and give an outline of what they covered in their book.
1-Sep-23 Front Conference Presentation
Measuring Value for People, via Listening Deeply
Ethics, harms, ecosystems, the planet, and the effect of dominating economic players–how can we address these through the work we do? The job we have? The...
11-Jul-23 BayCHI Presentation
There's More Than Enough in The Gaps
We want digital & design solutions to focus on and support people—the whole variety of people on our planet. And on our planet, too. Despite our growing...
Podcasts: Dive into mindsets & tips from recent guest appearances
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23-Aug-24 The Ally Show
Healthy People for Healthy Products: The Art of Deep Listening
Ali chats with Indi Young about the impact of toxic work cultures on mental health and the need for broader protections in the workplace.
15-Jul-24 Fractional by Swarm
Creating Clarity Through Listening
In this episode of Fractional, we talk about how to conduct listening sessions, how to practice rapt attention, and how to unpack interior cognition to...
10-May-24 UXR Geeks
uxcon special: Deep Listening with Indi Young
Meet Indi Young, a renowned UX expert, as she joins host Tina Ličková to share details about her upcoming full-day workshop on “Listening Deeply.” Indi...
25-Apr-24 UXPA NJ
A Fireside Chat with Indi Young
As a user experience professional, you likely already know that empathy is essential to meeting user needs, but you still have questions. passcode: P5^.Kum?
10-Apr-24 Andy Polaine
Mental Models and Thinking Styles with Indi Young
Andy and Indi discuss market strategy and the value of cognitive research.
16-Oct-23 The Crime Lab Coach Cast
Beyond Bias - Understanding Mental Modeling with Indi Young
Indi speaks with John Collins about how she evaluates individuals to understand how they think, and why they think it. Perhaps it's time to stop dwelling on...