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listening-deeply
4.11 Preview – Opportunity Maps – 0:24:04
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4.10 Preview – Data Synthesis – 0:28:03
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4.9 Planting the Seed – 0:12:04
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4.8 Technical Difficulties – 0:13:15
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4.7 Derailing & Recovery – 0:12:46
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4.6 Generalizations & Habits – 0:18:16
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4.5 Complaints & Objections – 0:10:31
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4.4 Fabrications & Lies – 0:06:32
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4.3 Sensitive Contexts – 0:17:26
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4.2 Triggers & Thresholds – 0:30:19
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4.1 Self-Care – 0:21:50
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3.11 Exit an Unsafe Session – 0:11:57
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3.9 Host a Safe Space – Bring Warm Personality – 0:13:49
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3.8 Host a Safe Space – Avoid Judging – 0:09:57
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3.7 Host a Safe Space – Show You Are Listening – 0:10:04
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3.6 Host a Safe Space – Recognize the Mood – 0:08:14
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3.5 Safe Space & Trust – 0:13:55
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3.4 Pay Rapt Attention After – 0:12:53
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3.3 Ending a Session – 0:16:52
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3.2 Instances of the Purpose – 0:07:31
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3.1 Shifting Topics – 0:19:59
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2.13 Avoid These Techniques – 0:15:57
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2.12 Clarity – Passive Into Active – 0:07:09
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2.11 Clarity – Find the Roots – 0:11:41
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2.10 Clarity – Pin to a Place & Time – 0:08:54
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2.9 Ask – Why vs. Because – 0:06:48
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2.8 Ask – Reflection – 0:17:28
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2.7 Ask – Fill in the Blank – 0:06:39
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2.6 Ask – More About That – 0:09:47
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2.5 Ask – What Went Through Your Mind – 0:06:45
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2.4 Pull Tabs – 0:19:15
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2.3 How a Session Flows – 0:15:02
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2.2 The Germinal Question – 0:12:14
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2.1 Starting a Session – 0:18:43
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1.11 Getting Past Expression – 0:08:26
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1.10 Interior Cognition – 0:17:32
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1.9 Topics, Concepts, Layers – 0:26:28
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1.8 Assumptions or Empathy – 0:19:56
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1.7 That Word “Listen” – 0:08:49
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1.6 Listening Deeply Frees You – 0:17:18
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1.5 Deep Listening – 0:16:57
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1.4 Preoccupied Listening – 0:13:34
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1.3 Thinking Styles Definition – 0:24:34
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1.2 Purpose Definition – 0:23:04
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1.1 Meaningful Direction – 0:24:07
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