The refresher course is for teams who have done problem-facing research before, using techniques such as listening sessions and mental model diagrams. If it has been a while since your last problem-facing study (these studies can happen infrequently, as needed), Indi can get you back up to speed. Before the refresher, we will chat about your team members and about your past studies. Indi will create the contents and recommend a length for the refresher based on your team needs.