
Confidence to support human diversity
- Understand gaps in your solutions
- Grasp new perspectives as opportunities, not outliers
- Resist assumptions
- Intentionally include those you have ignored and harmed
- Create a variety of solutions rather than one
Video Courses

2. Concepts & Summaries (Data Synthesis for Everyone – part one)
Powerful new course videos & materials. Research teams typically end up doing two steps in one: identify concepts at the same time as seeing what patterns form across transcripts. You need to know how to let the data show the variety of people’s real interior cognition.

3. Cultivate Emergent Patterns (Data Synthesis for Everyone – part two)
New Course Format began rollout in Dec 2022; you can start now. Typical affinity grouping involves intuitive curation of how concepts fit together. Bias creeps in. This course covers a more representative understanding of people’s perspectives, continuing the abductive method.
Live Practice Group

Cultivate Emergent Patterns
Sep 2023 (sign-ups not open yet)
- Pairs with one Course at a time
- Four 2-hour meetings, plus a kickoff
- Group A or B; covers most time zones
- Limit: 20 people per Group
Buy 6 More Months

Repeat Any Course
Want to revisit ideas? Or check out powerful updates in the Self-Paced courses?
- You must have purchased the course once
- 82% off the price you originally paid
- Price levels available
- Yes, we check if you took the course
Certification
You will qualify for Certification in Problem Space Research if you fulfill both of the following requirements. The certification is a link you can show on your LinkedIn profile and is also available in printable format.
- You complete all 6 video courses (9-12 hours of short videos per course)
- You actively participate in exercises during all four Live Practice meetings for each of the 6 courses. This is how Indi has a chance to assess your level of understanding. Live Practice for each course is offered every few months. (Currently Indi offers about three Live Practice series per year, so getting Certification takes a couple of years.)
Upon Certification, your name will be added to the list of graduates, and you will be able to add a credential to your LinkedIn or Xing page. There is also a printable PDF certificate available.
Workshops
Short introduction workshops … remote via Zoom (in-person available in the San Francisco Bay Area)

Empathy Among Teams – 3hrs
How to embrace the gradual growth of work relationships, and how to recognize why you are having friction in certain ongoing interactions.

Introduction to Inclusive Design Strategy – 2hrs
Shift your org’s approach, from below. Using tools designed for product, service & civic creation, you can:
- Conduct gap analysis yearly
- Track harm metrics by feature
- Support different thinking styles
- Resist your assumptions
- Understand knowledge-building
The two hours include why, when, what’s involved, choice of a group exercise, and discussion.
ask about pricing (based on # attending)

Get Your Team Started – 2hrs
Choose one of these topics:
- Listening Deeply (course #1)
- Data Synthesis (courses #2&3)
- Thinking Styles (course #4)
- Framing Your Study (course #6)
And give your team a chance to sample:
- Why this approach, what it’s for, when to use it
- Introduction to what’s involved
- Choice of a group exercise
- Discussion, answers for your context
ask about pricing (based on # attending)
