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the transition zone

6. Framing Your Study

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Live Online Classes

Course start date: 25-Aug-21

Access recordings until: 25-Dec-2021

Group A: 25 places left

Group B: 25 places left

*Saturday for India/Asia/Australia. Look up class times in your time zone
If the class dates don’t work for you Follow-along recordings are available

Prerequisites

  • familiarity with some product and UX research
  • old studies or new studies that you would like to re/frame
  • a good handle on the kind of knowledge you need to help your product strategy
  • watch one of Indi’s latest recorded talks
  • listen to one of the latest Other Recordings

Recommended reading

  • Book – Mixed Methods by Sam Ladner (the first third/introduction)
  • Book – Future Ethics by Cennydd Bowles
  • Chapter 1 in Practical Empathy

Follow-along recordings

Experience the most recent recorded version of each class as Indi teaches it. Indi records the Wednesday class of each week. You get access to the recordings each Wednesday evening, after class.

The idea behind follow-along is that you can, for a much lower price, experience the latest course content and the energy of taking the course along with other people. The access period is limited to 6 weeks (from the first day of class) to encourage you to “follow-along” with the live class, interact with your fellow students on Slack, and even partner up with other follow-along students for homework, exercises, or just to discuss the course materials.

If you’re interested in a longer access time, please check out the Archive Access option.

About this course

Summary

A research study requires careful choices. This course will help you decide what knowledge your organization needs, the purpose your users have, and the framework for a study. You will bring your knowledge from the other courses in the series to this capstone course, so that together we can set up and pursue your own study.

Yes, framing your study comes first. But in terms of learning how to do this, you need a deeper understanding of the components of this method. So it’s best if you take Listening Deeply and Thinking Styles (or Mental Model Diagrams as Opportunity Maps) first. Check the learning paths chart.

Whether it’s your first research study or your umpteenth, you can always use help clarifying what knowledge goals to aim for.

This course will lead you through the development of your own project framing. The live class sessions will include discussion and exercises meant to help you step through all the decisions. You’ll learn about how many participants to recruit to make sure patterns emerge in qualitative data. We’ll cover thinking styles as audience segmentation, and how you can start with hypothetical thinking styles if your organization doesn’t have them yet. Finding participants for your study is fraught with false leads, so we’ll outline some stronger methods for finding people who truly have a lot of experience with your scope, and who will perform well in a listening session.

When it comes to clarification, your stakeholders can probably use a better grasp on the uses of qualitative and problem space research.

You’ll also learn to show your stakeholders how your study will ultimately guide your product & service strategy. The homework between classes requires that you collaborate with your stakeholders to get the input you need to support them more deeply … because so many stakeholders don’t know how to ask for the knowledge they truly need. This course will help you speak more clearly to your stakeholders about what kind of research you can produce what kind of knowledge will come out of it.

You will learn how to:

  • check your philosophy: constructivist, positivist
  • clarify your framework: inductive, deductive, abductive
  • choose your scope by getting outside the box of your organization
  • narrow your scope by choosing a purpose containing rich thought
  • find or hypothesize the thinking styles that are a priority
  • gather candidates from stronger sources
  • filter candidates through spoken screeners

Who is this for?

If you are a researcher, this course is for you! Product managers, designers, and leaders are also welcome, because more and more of you are tasked with conducting research, and you may as well do it correctly. The outcome needs to be a reliable foundation for your decision-making.

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Framing Your Study is full with practical, spot-on tips and advice. I do user research daily and I was able to enrich my practice since class one!
– Olena Bulygina - Oct-2019
The greatest qualities we bring to this work are radiantly on display in Indi. She lets others feel safe to exude their own passion.
– Jennifer Strickland - Oct-2019
If you're always struggling in your research scoping and recruitment, this is the course for you.
– Pei Ling Chin - Oct-2019
I’ve seen so much hope for our industry in these courses. Instead of the ego-filled focus on the solution space, I’ve seen humility and infinite curiosity to understand the people with purpose.
– Jennifer Strickland - Oct-2019
Indi doesn't make your recruitment magically easier, but helps you understand what's important to prioritise, and how to minimise the challenges you're facing in recruitment and scoping your study.
– Pei Ling Chin - Oct-2019
If you want to learn how to do the user research the right way from an incredible person, who will also have a huge impact on your life in general, then don't ask "why," just sign up!
– Gosia - Oct-2019
I chose the Friday/Saturday session for the range of views. Hearing from classmates in Malaysia, Siberia, Australia, and more, increases my awareness and opens empathetic potential.
– Jennifer Strickland - Oct-2019
It's like getting a step-by-step framework with Indi as teacher + mentor + coach + consultant. I'm not sure you could do better.
– Jim Thornton - Oct-2020
It will set in stone fundamentally important things: how to approach the studies in thinking styles, what's the solid screening strategy and why this type of research is important.
– Olena Bulygina - Oct-2019
The class is very hands-on—you have the chance to practice on your own project and get Indi's feedback on top of that. It's a brilliant course!
– Sonja - Oct-2019
If this type of qualitative research is new to your or your organization, this is a path for stepping out of the status quo research methods by going deeper.
– Jim Thornton - Oct-2020
This is really worth it, but be ready to work hard. It would be better to be prepared (read medium, books, etc). But this is really worth it! :-) and... you could be flooded and drown :-)
– Natalia Harzu - Oct-2020
Framing Your Study is the perfect course for you if, like me, you have been struggling to define the right scope for your study or were not sure how to get the right people.
– Sonja - Oct-2019
If you are new, sign up to get step by step guidance on the research process and get more confident in doing it yourself.
– Zulaikha Rahman - Oct-2020
Set aside time each day (1-2 hours) for reading and preparing for the course, do not try to do your homework in one sitting.
– Svetlana Ratner - Oct-2020
Learn how to get started with your project, use your own research project in homework examples with real feedback from Indi and team.
– Jim Thornton - Oct-2020
Try to overcome shyness and communicate more with other participants - this is also very valuable.
– Svetlana Ratner - Oct-2020
Try to free your mind for pure non-judgmental perception. Be ready to be surprised.
– Svetlana Ratner - Oct-2020
I tell people about the course when I think what they’re doing would benefit from understanding the problem more.
– Anita Shervington - Oct-2020
If you are doing research already, sign up to get exposed to perspectives and approaches that can really push your thinking.
– Zulaikha Rahman - Oct-2020
I’ve encouraged many to take these courses!
– Jennifer Strickland - Oct-2019

Learning paths for different roles

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Live Online Classes

US $ Price per Individual

Group AGroup B
Regular$776$776
Govt/Military/Non-Profit*$582$582
Out-of-Pocket*$388$388
Extreme Currency Exchange*$80$80
Access to current recordings of course4 months
Live discussions/Q&A during classYes
Downloadable slide decksYes
Review of your homeworkYes
Answer sheets for self-reviewYes
Detailed timestamps of recordingsYes
Examples, exercises + other materialsYes
Counts toward Certificate of PSRYes
Slack workspace membershipYes

Live Online Classes

US $ Price for a Team

If you have a team attending from one organization:

3 people ~15%$660 each ($1980 total)
4 people ~20%$621 each ($2484 total)
5 people ~25%$582 each ($2910 total)
6-10 people ~30%$543 each
11-15 people ~35%$504 each
16+ people ~40%$466 each

Contact us for Team Purchase

Follow-along Recordings

US $ Price per Individual

Regular price$256
Govt/Military/Non-Profit price*$225
Out-of-Pocket price*$194
Extreme Currency Exchange price*$40
Access to current recordings of course6 weeks
Live discussions/Q&A during classNo
Downloadable slide decksYes
Review of your homeworkNo
Answer sheets for self-reviewYes
Detailed timestamps of recordingsYes
Examples, exercises + other materialsYes
Counts toward Certificate of PSRNo
Slack workspace membershipYes

*Pricing Level Details

Regular – When your organization will cover the cost, e.g. your boss is paying
Government/Military/Non-profit – When a government, military, or non-profit organization is covering your education cost
Out-of-Pocket – When you will NOT be reimbursed for the cost by anyone; also use this if you are a member of a union and your boss is not paying
Extreme Currency Exchange – Not in the US? When your purchasing power is at an extreme disadvantage with the US dollar, we have much bigger discounts. We want to include folks in Brazil, India, Ukraine, Russia, Malaysia, etc.

Refund Policy

Refunds are possible up until 2 days prior to your course start date.

Other Languages

Take this course in Chinese through UXOffer:

Take this course in Spanish with Bibiana Nunes:

Previous start dates

16-Sep-20;18-Sep-19

5. Mental Model Diagrams as Opportunity Maps
6. Framing Your Study
1. Listening Deeply

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