Upcoming events
5-May-21 online Workshop
Listening Deeply - Understand People Before Solving Problems
Empathy is not about trying to solve the problem, but trying to understand the person. In your work, there are always problems, often in communication,...
7-May-21 online Conference
Paying Better Attention to the Problem
In tech culture, everyone is hell-bent on coming up with answers and solutions. We all assume we know what the person's problem is: make everyday life more...
21-Oct-21 online Keynote
Removing the Bias from Your Solutions
From mild harm to systemic harm, mismatched experiences are our fault. Here's how we convince people that deeper, slower understanding of people needs to be...
Want to bring Indi to your community and organization?
Watch past talks
17-Mar-21 Design Research 2021 Conference Keynote
People, Purposes, Patterns & Problem Space
How can your org go deep? How can it find 1000 more opportunities to support by studying the patterns that come from people's inner thinking as they pursue...
4-Feb-21 Push Conference 2021 Conference
Can we empower teams to perform pragmatic research that actually improves products?
A debate with Daniel Burka ... UX and Product
3-Feb-21 LA UX Meetup Presentation
People, Purposes, Patterns & Problem Space
When we set out to create solutions for people, we often believe we know what the problem is and how to fix it. Or we believe we have a better idea than what...
Listen to other recordings
26-Mar-21 Ladies that UX in English
Why do great solutions fail?
Product and service design teams rarely have the feeling of really making things better for people. They feel trapped in endless cycles. Leaders wonder why...
26-Jan-21 Virtual Domain-Driven Design
Relationships Between Problem and Solution Space
One of the more confusing concepts in Domain-Driven Desing is that of problem and solution space. Join us in this session are a diverse group of people...
12-Jan-21 Ladies That UX Seattle
AMA with Indi Young
An ask-me-anything format with members of the group.