6. Framing Your Study
Live Online Classes
Course start date: 25-Aug-21 | 19-Oct-22
Access recordings until: 25-Dec-2021
Group A: 15 places left
Group B: 15 places left
If the class dates don’t work for you Follow-along recordings are available
Prerequisites
- Course – Listening Deeply
- Course – Thinking Styles
- Understanding that concepts at depth represent cognitive empathy (inner thinking, emotional reactions, guiding principles)
- A study (old or new) that you would like to frame/reframe
- A good handle on your product strategy
- Watch one of Indi’s latest recorded talks
- Listen to one of the latest Other Recordings
Recommended reading
- Articles about Problem Space vs. Solution Space
- Book – Mixed Methods by Sam Ladner (the first third/introduction)
- Book – Future Ethics by Cennydd Bowles
- Chapter 1 in Practical Empathy
- Articles about Demographic Assumptions
Follow-along recordings
Experience the most recent recorded version of each class as Indi teaches it. Indi records the Wednesday class of each week. You get access to the recordings each Wednesday evening, after class.
The idea behind follow-along is that you can, for a much lower price, experience the latest course content and the energy of taking the course along with other people. The access period is limited to 6 weeks (from the first day of class) to encourage you to “follow-along” with the live class, interact with your fellow students on Slack, and even partner up with other follow-along students for homework, exercises, or just to discuss the course materials.
If you’re interested in a longer access time, please check out the Archive Access option.
About this course
Summary
A research study requires careful choices. This course will help you decide what knowledge your organization needs, the purpose your users have, and the framework for a study. You will bring your knowledge from the other courses in the series to this capstone course, so that together we can set up and pursue your own study.
Yes, framing your study comes first. But in terms of learning how to do this, you need a deeper understanding of the components of this method. So it’s best if you take Listening Deeply and Thinking Styles (or Mental Model Diagrams as Opportunity Maps) first. Check the learning paths chart.
Whether it’s your first research study or your umpteenth, you can always use help clarifying what knowledge goals to aim for.
This course will lead you through the development of your own project framing. The live class sessions will include discussion and exercises meant to help you step through all the decisions. You’ll learn about how many participants to recruit to make sure patterns emerge in qualitative data. We’ll cover thinking styles as audience segmentation, and how you can start with hypothetical thinking styles if your organization doesn’t have them yet. Finding participants for your study is fraught with false leads, so we’ll outline some stronger methods for finding people who truly have a lot of experience with your scope, and who will perform well in a listening session.
When it comes to clarification, your stakeholders can probably use a better grasp on the uses of qualitative and problem space research.
You’ll also learn to show your stakeholders how your study will ultimately guide your product & service strategy. The homework between classes requires that you collaborate with your stakeholders to get the input you need to support them more deeply … because so many stakeholders don’t know how to ask for the knowledge they truly need. This course will help you speak more clearly to your stakeholders about what kind of research you can produce what kind of knowledge will come out of it.
You will learn how to:
- check your philosophy: constructivist, positivist
- clarify your framework: inductive, deductive, abductive
- choose your scope by getting outside the box of your organization
- narrow your scope by choosing a purpose containing rich thought
- find or hypothesize the thinking styles that are a priority
- gather candidates from stronger sources
- filter candidates through spoken screeners
Who is this for?
If you are a researcher, this course is for you! Product managers, designers, and leaders are also welcome, because more and more of you are tasked with conducting research, and you may as well do it correctly. The outcome needs to be a reliable foundation for your decision-making.
Learning paths for different roles
Sign up
Live Online Classes
US $ Price per Individual
| Group A | Group B | |
| Regular | $776 | $776 |
| Govt/Military/Non-Profit* | $582 | $582 |
| Out-of-Pocket* | $388 | $388 |
| Extreme Currency Exchange* | $80 | $80 |
| Access to current recordings of course | 4 months |
| Live discussions/Q&A during class | Yes |
| Downloadable slide decks | Yes |
| Review of your homework | Yes |
| Answer sheets for self-review | Yes |
| Detailed timestamps of recordings | Yes |
| Examples, exercises + other materials | Yes |
| Counts toward Certificate of PSR | Yes |
| Slack workspace membership | Yes |
Live Online Classes
US $ Price for a Team
If you have a team attending from one organization:
| 3 people ~15% | $660 each ($1980 total) |
| 4 people ~20% | $621 each ($2484 total) |
| 5 people ~25% | $582 each ($2910 total) |
| 6-10 people ~30% | $543 each |
| 11-15 people ~35% | $504 each |
| 16+ people ~40% | $466 each |
Follow-along Recordings
US $ Price per Individual
| Regular price | $256 |
| Govt/Military/Non-Profit price* | $225 |
| Out-of-Pocket price* | $194 |
| Extreme Currency Exchange price* | $40 |
| Access to current recordings of course | 6 weeks |
| Live discussions/Q&A during class | No |
| Downloadable slide decks | Yes |
| Review of your homework | No |
| Answer sheets for self-review | Yes |
| Detailed timestamps of recordings | Yes |
| Examples, exercises + other materials | Yes |
| Counts toward Certificate of PSR | No |
| Slack workspace membership | Yes |
*Pricing Level Details
Regular – When your organization will cover the cost, e.g. your boss is paying
Government/Military/Non-profit – When a government, military, or non-profit organization is covering your education cost
Out-of-Pocket – When you will NOT be reimbursed for the cost by anyone; also use this if you are a member of a union and your boss is not paying
Extreme Currency Exchange – Not in the US? When your purchasing power is at an extreme disadvantage with the US dollar, we have much bigger discounts. We want to include folks in Brazil, India, Ukraine, Russia, Malaysia, etc.
Refund Policy
Refunds are possible up until 2 days prior to your course start date.
Other Languages
Take this course in Chinese through UXOffer:
Take this course in Spanish with Bibiana Nunes:
Previous start dates
16-Sep-20 | 18-Sep-19
