Edwin Rutsch curates a vast website that tracks the work being done with empathy across many fields, including education, sociology, psychology, family, business, etc. He interviews everyone he can find who is involved in shepherding concepts of empathy, and these are collected in the Culture of Empathy website. Here is the second chat I had with Edwin, covering the topic of empathy in business:
Conversation about Practical Empathy: For Creativity and Collaboration in Your Work (57 minutes)
I also chatted with Edwin while I was developing the book. That chat is posted on the page Edwin curated for Indi Young, or you can jump directly to the earlier video (71 minutes). This chat is interesting because we explore the differences between empathy vocabulary used in sociology and business.