Square granite cobblestones arranged in a grid

the value of understanding the problem space

This webinar builds awareness of cognitive bias when it comes to being “data-driven,” and clarifies the differences between the problem space and the solution space. I introduce mental model diagrams,

a person standing at the top of petrified sand dunes which are pink/orange in color

Agile UX?

how do you get product owners to design for real people?

Different Approaches to Losing Weight

The takeaway: Healthwise changed the vocabulary they use. The medical profession refrains from using the word “diet” because it is not medically advisable to restrict whole food groups or hop from plan to plan. But Healthwise finally sided… Read More

hellebore blossom up close

correlation is not causation

We’ve been trained to respond to statistics with curiosity about more statistics.