community & communication

old information online made it hard to know how to help, where to go

view of san francisco on a clear blue october day

generating focused ideas through practical empathy

there is endless diversity of human thinking styles (& endless opportunity)

a person standing at the top of petrified sand dunes which are pink/orange in color

Agile UX?

how do you get product owners to design for real people?

different approaches to losing weight

The takeaway: Healthwise changed the vocabulary they use. The medical profession refrains from using the word “diet” because it is not medically advisable to restrict whole food groups or hop from plan to plan. But Healthwise finally sided… Read More

hellebore blossom up close

correlation is not causation

We’ve been trained to respond to statistics with curiosity about more statistics.