I’ve been guiding the fabulous folks at the University of Buffalo (and the team at their design partner mStoner) through the interviewing process this week. One of the university stakeholders for the project wanted to be interviewed as a participant–as someone who keeps track of what an organization is doing and crafts his decisions based […]
Archives for June 2009
updated python script to generate the mental model diagram
The Python script used to generate mental model diagrams has been updated to allow for added flexibility in output. Originally, box labels greater than about 48 characters would render outside the margins of the box, requiring close monitoring of the label length and often caused the label to be rewritten awkwardly or with abbreviations.
granularity & repetition of task labels
In the first five months of 2009, I’ve guided four teams through making their mental models. We have combed transcripts, labeled quotes, and grouped the labels from the bottom up to create the structure of the mental models. We have made 11 different models together. What has come up again and again is the difficulty […]